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Screenwriters aren’t salespeople. They just make stuff up for a living.
This is how great, ethical sales calls really work…
You’ve seen the movies, right? The ones with salespeople in sharp suits, dogmatically hammering home the ugly truths about selling, like “always be closing” or “never take no for an answer.
And all those OTT characters. DeVito in Tin Men. DiCaprio in Wolf of Wall Street. Or the awfulness of those worker-ant call centers. Or the hopeless grind door-to-door.
You’d be forgiven for thinking selling for a living was the greatest professional tragedy that could happen to us.
No wonder we think sales is pure drudgery at best and sleazy and dishonest at worst.
Great sales calls establish genuine fit!
That’s it.
It’s ethical. It’s stress-free. And it’s a win-win. And…
It’s how you attract and sign better clients – you know, the ones who pay well and respect your process.
For you, that means matching your service with your prospects’ problem. If there’s a good problem-solution fit, and they can afford you? Deal’s on. And there is a clearly established framework for doing just that.
Once you understand that framework? Your calls are about establishing fit. This is the not-so-secret approach I’m going to show you how to use — it’s easy, and repeatable. It’s a step-by-step method to run ethical, stress-free and win-win sales calls. No pushy, creepy tactics. No need to “convince.” And never, ever sleazy.
Wondering how you establish fit, especially for creative services? Your answer starts with the Sales-Buying Conundrum…
The Partnership Reset
1. Problem-Solution Fit?
This is the obvious one.
Your prospects must see and understand if there’s a good fit between your services and skills and their needs. That’s what your Discovery Call reveals.
Your job is to clearly identify the client’s root problem – which they might not even be aware of – and to show them how your services and skills can solve that problem.
2. Personality Fit?
Not every client is right for you. And you’re not right for every client. There absolutely needs to be a personal “click.” This part of the fit will emerge throughout the call. And you both need to trust your gut on this.
Remember too, that the client is unlikely going to behave better than on this first call. So, if they irk you now or are plain rude, imagine what they’ll be like once they’ve paid you. Again, trust your gut on this one.
3. Money and Time Fit?
Can your prospect afford you and can you deliver to their timelines? This is a practical matter and can be answered quite quickly. You want to be certain you’re both crystal clear on project timelines and deadlines.
To confirm, say something like, “The window we’ve identified for this project is from X to Y dates. I’m booked after Y, so I want to make sure we have a clear timeline, so you get exactly what you need. Do those dates work for you? Are there any principal stakeholders away during that time or do you have any other projects that might limit your availability?”
You’d be surprised how often a CEO/Decision Maker is suddenly away for two weeks with no warning.
4. Confidence Fit?
Every client wants to work with a freelancer who, a) fully delivers on their promises and, b) can manage the project. In other words, they want a safe pair of hands (and they fear a flake).
You need to demonstrate your professionalism during the call — how you run your calls telegraphs your ability to run a project.
Clients are paying very close attention here and that’s why having a solid framework is so important. It gives you confidence and your prospects will see you have a process. And smart clients love to see a good process.
(I mean, who doesn’t want to feel like they’re in capable hands)?
5. Preferred Expert Fit?
This one makes it rain!
You want to be seen as their perfect-fit expert – the one person who has exactly what they are looking for, who really understands their challenges and desired outcome — and who has the skills and experience to deliver.
Get this right and potential clients will see you as their number one (and perhaps only) choice.
Pro tip: lay the groundwork if you have an authority piece you can send before the call. Investing time in creating a handful of expert pieces (blogs, podcast appearances, videos, etc.) is a powerful way to demonstrate the depth of your expertise.
Time spent creating these pieces will be repaid many times over as they do the heavy lifting (some of those doors are immense) for you.
And none of the manipulation trickery you see on TV or movies or dodgy YouTube videos. Instead, you learn how to have meaningful conversations, ask the right questions and assess their needs.
The challenge is, how do you keep all this straight in your head on a call that is most likely the first time talking with the prospect?
The answer is simple. A framework.
These are the five “Fit Questions”. The job of your sales call is to answer each question with a resounding YES.
The best way to do that is by being honest and upfront about what you offer, digging deep to discover their real problems, and demonstrating that you have the skills and expertise to do the work.
That means…
Hi! In case we haven’t met, I’m Amy Posner.
With three decades experience and six successful businesses under my belt, I can point to the very moment I discovered how to teach people to love the sales call.
Many moons ago, I was hired to build a sales team from the ground up. And when I say the ground up, I mean people who had never worked in sales before.
Here’s how I did it.
First, I found the easiest, most stress-free method I could use myself. (Eventually this discovery earned me close to $30k a month).
Then I broke that into a step-by-step framework.
Then I taught it to my best team candidates. All pretty standard stuff so far, right?
It wasn’t an out-of-the-box success and we weren’t expecting that. What we wanted was a good starting point.
We kept modifying and testing and it started to come together. But there was a small number of my team who crashed and burned every time. They hated everything we were trying to teach them.
Then, one day, I had one crucial aha moment (that took me years to get to) and the magic happened.
I told them I didn’t want them to sell.
We changed the framework so the goal of the call was to help the potential customer make a good decision for themselves about one next step.
Everything shifted. They were no longer salespeople. They were expert advisors whose role was to discover if there was fit. They felt great about what they were doing and making calls became an interesting challenge for them, instead of a dreaded necessity.
These were no longer Sales Calls. They were Discovery Calls. And we had a framework to run those all day long.
yes! I want this framework →
"Amy’s course gave me the confidence and skills I needed to successfully and ethically sell as a creative freelancer without the usual “ick factor” that can come along with selling. "
Confident and Empowered
Jacinda Santora (she/they)
Marketing Strategy + Implementation
"From delivering value to managing those sometimes uncomfortable conversations, I walked away with knowledge that was both engaging and practical. Amy is an inspiring teacher who knows her stuff and brings her deep well of knowledge and expertise to the table.
If you’re looking to level up your sales call skills so you can develop relationships with potential customers and close the deal without feeling sleazy, unprepared, embarrassed, or any of those other obstacles keeping you from getting the sales you need in your business, I highly recommend this course."
"Amy, as always, is brilliant and delivers valuable advice for anyone building a business.
Breakthrough Sales Calls is is packed with tips that make it easier to get valuable information that help you close incredible deals, it’s a must for anyone, whether you’re new to running a biz or have a boatload of experience."
Brand Strategist
Erin Pennings
"My discovery calls were haphazard and hit-or-miss. My potential clients seemed to take the lead during these calls, and I felt like an order taker.
Amy’s Breakthrough Sales Calls has given me a step-by-step framework that enables me to take the reins during discovery calls and position myself as an equal, an expert and a problem-solver. I love that it’s a repeatable process that I can depend on again and again to demonstrate to my potential clients that they can put their trust in me."
Messaging Strategist
Jat Leng Low,
for Creative Freelancers
Transform your entire sales-call game. From stress-inducer sales calls to total-confidence discovery calls. In sixty streamlined, info-packed minutes.
This is about getting you results, getting them quickly, and putting highly actionable content in your hands today.
And that’s good news for you if you’re super busy and/or neuro-diverse.
I hired a professional course designer who made the course ADHD friendly (and kept me on track, taught me best practices, and a few other things that make me really proud of this work).
That means no waffle to let you drift off — plus clean, uncluttered slides that won’t distract you and clear, actionable steps.
The course is video based so you can control the playback speed and it’s well-organized so it’s quick to go back to anything you want to revisit in the future.
The moment you enroll, you have lifetime access to everything, bonuses and all.
You’ll also get the PDF and worksheets I share in my Mastermind and with my 1:1 clients. These are the critical tools you’ll use to create your personalized sales-call framework.
I’ll walk you through each step of the framework in detail, including the red flags you need to look out for at each step – and I’ll share my best pro tips to help you sail right past some of the typical obstacles.
Lastly, there’s my personal, 60-day, no-questions-asked, 100% money-back guarantee.
Enroll me, please! →
What you get instant access to when you enroll...
Video lessons with Closed Captioning for accessibility and ease of use.
11 Modules. I broke down every section to make it easy to follow and consume. I want you to implement.
Lifetime access. This will be your forever-library of business advice you'll ever need.
Online Learning Portal. Accessible on every device so you can learn on the go.
Getting the balance between your craft and your role as a business owner is key. That’s the very first thing we cover to set you up to run your win-win calls.
Module 1
Introduction: Craft and Business
Time to put the biggest, baddest sales myth to bed. Because as long as this Big Nasty is roaming around in your head, you’ll always be spooked by your calls.
Module 2
Sales Myth Busting
This is the heart of everything. Get this right and it’s downhill all the way. All you’ve got to do now is steer.
Module 3
Power Positioning as Partner and Problem Solver
The beauty of Discovery Calls is the freedom to say NO and to do that in a way that brings those prospects back to you when the time is right.
Module 4
Vetting: How to find your most profitable NOs
Breaking the ice and building rapport takes only a couple of minutes but if done right it sets you up as the creative professional they want to hear more from.
Module 5
Chit-chat
This might take less than a minute but by using this formula, you signal leadership and set the agenda.
Module 6
The Segue Formula
Time to shine by digging deep and defining their problem. This is a great opportunity to show the prospect that you bring a lot more to the table than they expected. This module shares the technique I use to do just that.
Module 7
The Challenge
Let’s turn it up a notch and demonstrate why they need you by connecting their biggest need with your custom solution and expertise. Plus, how to appear even more of an expert when you don’t have a ready-right-now answer.
Module 8
The Solution
This is the moment of truth. I’ll show you how to bring everything together so you are all 100% on the same page and ready to move to money talk.
Module 9
The Buy-In
A sign of a pro is talking confidently about money and good clients will expect that from you. Here’s my playbook for doing precisely that.
Module 10
Budget
If you want a YES, then you have to facilitate that YES. This is how you do it.
Module 11
The Decision
How to use your contract to head off problems in a clear and concise manner your clients will appreciate.
Bonus Three – CONTRACT CLAUSES
My guide to pricing your projects so you get paid fairly for the work you do and make the money you need to run and grow your business.
Bonus Two – PRICING YOUR PROJECTS
My personal checklist for creating and presenting client-winning proposals. Includes the exact structure of the proposals I use and teach to my private clients.
Bonus One – IMPACT PROPOSALS
I'm in! Take me to Enrollment →
“So I just burned through the Breakthrough Sales Call course. It’s so good. It’s so good. I can’t even get over how good it is.”
Veronika Bryskiewicz
Email & Direct Mail Strategist
"Even after being in business for a few years, I always need refinement and improvement in my discovery/sales calls and processes. My two biggest challenges with sales calls are timing — my original process caused me to rush through this as a 20-minute call — & winging it without a plan/not asking enough of/the right questions.
After completing Amy’s training, I’m completely revamping my discovery/sales call process. I have a pre-worksheet completed to drive the direction of each call. I have a concrete outline for running my calls, a handful of strategic questions to ask each prospect, and a method for determining if each project is the right fit.
As a bonus, I’ve updated some key points in my proposals and contracts thanks to wisdom from these sections."
"Amy’s experience and guidance on things to include, how to present my information, and how to show up like a pro are invaluable."
Email Strategist & Conversion Copywriter
Lindsay Hope
Breakthrough Sales Calls, plus the bonus interviews, with lifetime access, is $197.
But… you have a second buying option.
As a thank you for considering Breakthrough Sales Calls, I’d like to offer you a second buying option.
You can now get my Sales Calls course, with all bonuses, as part of a bundle that includes my flagship course, Complete Breakthrough Freelancer.
Complete Breakthrough Freelancer is everything I teach in my $8k mastermind distilled into a single course. This is by far my most comprehensive course on building a freelance business.
Right now, you can get Breakthrough Sales Calls for just $197. Or… Breakthrough Sales Calls + Complete Breakthrough Freelancer for only $497. That’s both courses, with all bonus content.
To help you decide, here’s the page with all the information on the Complete Breakthrough Freelancer course.
To buy Breakthrough Sales Calls with bonuses as a stand-alone course, just keep reading…
As I said, Breakthrough Sales Calls for Creative Freelancers is $197, it’s available right now.
But should you buy it?
If at this stage you aren’t Hell yes!, then don’t. It’s not for you. At least not right now.
I only want you to buy if you feel the urgency (and excitement) about making a significant and lasting difference in your own business – and about getting paid fair value for the work you do.
If yes, then this course is for you. And to remove all risk, check out my 60-day guarantee.
Enroll right now by clicking the button just above to take you to your payment page.
Let’s tie this up with my personal guarantee!
You have my full, 60-day, buy-back guarantee.
That’s a no-strings-attached guarantee even if you complete the entire course and all the bonuses. If you think you didn’t get the value you were promised, just let me know and I’ll send you a full and prompt refund — no questions asked.
"“For the average creative (myself definitely included) the sales process is the least palatable part of running a business.
Show up confidently and demonstrate value to other business owners? More like panic, cold sweats, and pre-call head trash.
Fortunately, there is Breakthrough Sales Calls, which is a breath of fresh air for those of us who dread sales.
Amy is a natural teacher and a gifted coach, and watching her course was like having coffee with a friend. She doesn’t waste words on content that isn’t 100% relevant to improving your ability to conduct an effective sales call, and as a result, there is a ton of value packed into this short course.”
Website Copy Specialist
Heather Dileepan
I can’t tell you what’s possible for you using what you’ll learn on my course. But I’ve seen my coaching clients do extraordinary things with this knowledge.
One of those clients used my framework to land his very first paying client for $6,400. His very next for over $17,000. To put that in perspective, the average project for well-trained newer freelancers in his space is $2,000-$3,000.
He now uses the same framework to sign $30,000 projects.
Is that typical? No. But in ten years of being paid to help freelancers build their businesses, I can say this….
There’s you and what you do next. And knowing your options and knowing what has worked over and over again for other creative freelancers is the surest way I know to get you to where you truly what to be, creatively and financially.
If you take me up on this offer, I’ll be thrilled to be part of your journey. If not, I want to wish you all the best and thank you for your time today. I genuinely appreciate it.
A personal message
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In no event will amy posner or her corporations, employees, contractors, vendors, affiliates or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages arising from your use or misuse of this course whether such damages arise in contract, tort, negligence, equity, statute or by way of any other legal theory regardless of whether such damages could have been foreseen. Notwithstanding anything to the contrary contained herein, amy posner’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the video(s) we provide prior to the event giving rise to liability.